The impact of COVID-19 on those we serve in 2020 was dire. A global study has found there were catastrophic failures to protect the lives, health and rights of people with disabilities. This meant we doubled down on our efforts to amplify the voices and needs of people with disabilities in every forum possible. We increased our disability inclusion advisory support to the Australian Government as well as other aid organisations and we launched our rebranded Inclusion Advisory Group, which is increasing our impact and influence globally. Every program was responsive to local context, while ensuring strong advocacy alongside people with disabilities.