Get in touch

By telephone

FREE call: 1800 678 069
International callers: +61 3 8843 4500
Available between 9am to 5pm (AEST), Monday to Friday.

By mail

Postal address:
CBM Australia National Office
PO Box 348
Box Hill, VIC, 3128

In person

CBM Australia National Office
56 Rutland Road
Box Hill, VIC 3128

Office hours

Monday to Friday
9am to 5pm (AEST)

Feedback and complaints

CBM Australia welcomes feedback on any matters relating to its governance, operations and conduct. To provide feedback or complaints to CBM Australia, please use the form on this page or free call 1800 678 069 between 9am and 5pm (AEST) Monday to Friday. You are also welcome to provide your feedback directly to the ACFID Code of Conduct Committee.

Find out more about providing feedback or making a complaint to the Australian Council for International Development (ACFID).

Read CBM Australia’s Complaints Policy

Find out more about making a whistleblower report.

Find out more about making a safeguarding report. Email Safeguarding@cbm.org.au if you would like to make a safeguarding report.

  • If you would like to update your credit card details, please call our friendly team on 1800 678 069. For your data security please do not submit credit card details via this form.