Marketing and Communications Lead

• Hybrid role with 2 days a week in our Richmond office, 35 hour work week and flexible work arrangements.
• 5 weeks of annual leave, salary packaging benefits, and opportunities for professional growth.
• Employee Assistance Program for team members and their family.

About us

At CBM Australia, our mission is to end the cycle of poverty and disability.

As Australia’s only international development organisation focused on disability inclusion, our work improves the quality of life of people with disabilities living in the poorest communities.

We have a rewarding opportunity for an experienced and passionate Marketing & Communications Lead to join CBM Australia.

This role is responsible for translating departmental briefs into unified messaging using organisational communications frameworks, coordinating delivery across audience groups. Overseeing media relations and crisis response to uphold reputation and message integrity. Manages workflow and priorities.

Founded on Christian values, CBM enables compassionate Australians to be part of creating lasting positive change in our world. Join us and make a meaningful difference!

The successful applicant will have:

• Proven experience in strategic communications leadership across internal and external audiences.

• Experience in leading communications for audiences spanning individual, philanthropic, business and government.

• Demonstrated success in reputation management and crisis communications.

• Strong media relations experience including journalist engagement and public spokesperson coordination.

• Experience delivering communications services across multiple departments with competing priorities.

• Skilled in developing unified messaging frameworks and translating strategic briefs into effective communications.

• Familiarity with performance measurement and media analytics tools.

Specific outcomes required:

• Execute organisational communications delivery across internal and supporter audiences within established messaging frameworks, while coordinating with Advocacy Communications Specialist on sector communications and ensuring professional delivery standards.

• Lead organisational reputation management and crisis communications response, ensuring coordinated messaging across all audiences and stakeholder groups while maintaining organisation and brand integrity.

• Execute communications delivery for all client departments including Fundraising & Engagement, Programs and Business Operations teams.

• Coordinate internal communications across the organisation to ensure consistent messaging and employee engagement

• Execute content development within established messaging frameworks, creating written communications including media releases, stakeholder correspondence, and campaign copy.

• Maintain messaging consistency and brand voice compliance across all content deliverables per organisational standards

• Collaborate with Creative Specialist for integrated content and visual asset coordination

• Manage media relations and journalist relationships for organisational reputation management

• Provide communications expertise and counsel to client departments within established organisational messaging framework

• Coordinate crisis communications response and reputation management including coordination of responses

• Manage consumer media relationships, media partners, ambassadors and community publication coordination

• Develop and distribute media releases and coordinate spokesperson preparation for organisational leaders

• Measure communications performance and analyse media coverage effectiveness across all channels.

• Ensure messaging consistency across all client department communications and organisational touchpoints.

Internal Agency Workflow & Delivery

• Act as the strategic connector between the organization’s goals and objectives and the creative engine that delivers the work

• Oversee integrated planning, prioritization and delivery of MarComms support to client teams

• Ensure that all campaigns, content and creative outputs are aligned, high quality and driving organization’s outcomes

• Supports the Head of Marketing & Communications to manage the direction, workflow, priorities and ensure all communications activities are cohesive, strategic and delivered effectively to desired audiences

About you

• Demonstrates enthusiasm for CBM Australia’s mission and is comfortable working in a faith-aligned organisation

• Highly self-motivated with strong organisational and time management skills; able to prioritise effectively while contributing positively to team outcomes

• Comfortable working in a digital-first environment, with the ability to use organisational technologies and tools competently

• Approachable and able to relate well to people from diverse backgrounds; demonstrates sensitivity, awareness, and commitment to fostering a workplace that is inclusive of gender, ethnicity, and disability

• Commitment to the value of in office presence and the Hybrid working arrangements in place at CBM Australia

To be considered for this role, you will have:

• Strategic communications leadership across internal and supporter audiences.

• Experience in communications leadership across multiple audience types, including individual, philanthropic, business and government.

• Reputation management and crisis communications expertise.

• Media relations and spokesperson coordination experience.

• Unified messaging framework development and execution.

• Internal communications coordination and employee engagement.

• Performance measurement and media analytics.

• Alignment with CBM Australia’s mission, Christian ethos and values.

What we offer:

• The chance to make an impact that matters in a team of like-minded professionals.

• Flexible working arrangements.

• Hybrid role, with 2 days a week in our Richmond office.

• 35 hour work week.

• 5 weeks annual leave.

• Salary packaging benefits up to $15,900 for eligible household expenses + up to $2,650 for meals and entertainment.

• Paid parental leave.

• Confidential and free access to our Employee Assistance Program for team members and their family.

• Join a supportive team who is committed to fostering genuine career progression.

• A collaborative and inclusive work environment that priorities employee wellbeing.

• A work environment and values-driven culture that employees state in their feedback, is one of the most inclusive, caring, and enjoyable that they have ever worked in.

To Apply

If you meet the above criteria, please submit your resume via Seek.

Applications will be considered from mid-January 2026 upon the People & Culture’s return from leave following the festive season.

CBM Australia is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds and people with lived experience of disability.

Please contact peopleandculture@cbm.org.au using the subject line: Marketing & Communications Lead enquiry for confidential support to ensure an equitable, barrier-free application process.

We ensure that any information provided to the contact is private and confidential, will only be used to provide accommodations and will in no way determine the outcome of an application.

CBM Australia is committed to the safety and best interest of all children accessing CBM supported services and programs and workplace. Preferred candidates are advised that they will be required to sign the CBM Child Safeguarding Standard, and we reserve the right to conduct police checks and other screening procedures prior to employment being confirmed.