Director Support and Operations Coordinator

• Help create capacity for the Director of Fundraising & Engagement and support CBM Australia’s mission to end the cycle of poverty and disability.
• Work in a 0.8 FTE role based in Richmond, Melbourne with hybrid working arrangements.
• Contribute to clear, consistent and disciplined operating rhythms across Fundraising & Engagement in a values-based, disability-inclusive organisation.

About us 

At CBM Australia, our mission is to end the cycle of poverty and disability.

As Australia’s only international development organisation focused on disability inclusion, our work improves the quality of life of people with disabilities living in the world’s poorest communities.

We have an exciting opportunity for an experienced Director Support & Operations Coordinator to provide proactive, confidential and high-quality coordination support to the Director of Fundraising & Engagement, creating capacity through effective diary management, meeting preparation, priority coordination, stakeholder engagement, executive communications, travel, information flow and timely follow-through within our Fundraising & Engagement department.

Founded on Christian values, CBM enables compassionate Australians to be part of creating lasting positive change in our world. Join us and make a meaningful difference.

The successful applicant will: 

• Provide proactive, confidential and high-quality coordination support to the Director of Fundraising & Engagement, including diary management, meeting coordination, travel, correspondence, executive communications, document preparation and administrative follow-through.
• Support the Director to manage competing priorities through forward planning, clear scheduling, early identification of clashes, preparation of key materials and protection of focused time for strategic work.
• Act as a trusted coordination point for matters requiring the Director’s attention, supporting clear information flow, timely responses and respectful stakeholder engagement.
• Coordinate the Director’s operating rhythm, including agendas, papers, minutes, action tracking, reporting timelines, Jira visibility and follow-up on agreed priorities.
• Support clear, consistent and disciplined operating rhythms across the Fundraising and Engagement department, including meeting, reporting, planning and action-tracking practices.
• Maintain clear and accessible systems, records and planning materials that support the Director’s work and the effective operation of the Fundraising and Engagement function.
• Coordinate supporter event logistics, including online and in-person event planning, MC and speaker arrangements, venue and supplier liaison, domestic travel, accessibility considerations, on-site coordination and post-event review.
• Provide agreed administrative and finance support, including expenses, invoicing, reconciliations, inbox triage, registers and other core processes that support smooth day-to-day operations.
• Work collaboratively with internal and external stakeholders in a way that reflects CBM Australia’s mission, values, safeguarding commitments and commitment to accessibility and inclusion.

To be considered for this role, you will have: 

• Demonstrated experience in director support, senior coordination, operations coordination, administration or a similar role requiring strong judgement and follow-through.
• Strong diary management, scheduling and meeting coordination skills, including the ability to manage competing priorities and anticipate senior leader needs.
• Excellent planning, organisation and time management skills, with strong attention to detail.
• Sound judgement, discretion and professionalism when handling confidential information and senior stakeholder interactions.
• Strong written communication skills, including the ability to draft, format and coordinate clear communications, meeting materials, briefings and follow-up documentation.
• Demonstrated ability to manage multiple tasks simultaneously, set priorities and manage stakeholder expectations while working independently and collaboratively.
• Confidence working with digital tools such as Microsoft Teams, SharePoint and Jira or another project/action management platform.
• Demonstrated ability to coordinate event logistics, speakers, suppliers, domestic travel arrangements and on-site requirements in a calm, organised and values-aligned way.
• Strong relationship management skills, with the ability to work effectively across different levels of the organisation and with external stakeholders.
• Ability to maintain clear systems, records and document management practices.
• Comfortable working in a part-time role where prioritisation, communication and clarity of scope are important.
• Commitment to accessibility, inclusion, safeguarding and CBM Australia’s values and mission.

About you 

• You enjoy being the organising force behind the scenes and take pride in helping senior leaders and teams focus on strategic, mission-critical work.
• You bring calm judgement to competing priorities, work with discretion, and build respectful relationships with senior stakeholders and internal and external partners.
• You are values-led, organised and comfortable working within a faith-based organisation committed to disability inclusion, accessibility and safeguarding.

What we offer: 

• A 0.8 FTE role based in Richmond, Melbourne with hybrid working arrangements.
• The opportunity to contribute to CBM Australia’s mission to end the cycle of poverty and disability.
• A role within the Fundraising & Engagement department, supporting powerful storytelling, relationship building and partnerships that generate vital income, support and action for CBM’s mission.
• The opportunity to support well-organised, accessible and values-aligned engagement with CBM Australia supporters.
• A role that may involve domestic travel from time to time to support in-person supporter events and related Fundraising and Engagement activity.
• A values-based, disability-inclusive environment founded on Christian values.

To Apply

If you meet the above criteria, please apply via Seek.

CBM Australia is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds and people with lived experience of disability. Confidential support and reasonable adjustments for a barrier-free application process are available by contacting the People & Culture team at peopleandculture@cbm.org.au. Information shared will remain private and will not affect application outcomes. Preferred candidates are advised that they will be required to sign the CBM Child Safeguarding Standard, and we reserve the right to conduct police checks and other screening procedures prior to employment being confirmed.