Reporting a safeguarding incident, concern or suspicion
CBM Australia is committed to the protection and safety of all children and vulnerable adults that come into contact with our organisation and programs. If you have a concern, suspicion or know of/have witnessed an incident of abuse, exploitation or harassment to a child or anyone in the community, perpetrated by anyone associated to a CBM Australia program or CBM Australia’s operations, please let us know by:
- Contacting the CBM Australia Safeguarding Focal Person
- Calling CBM Australia on 1800 678 069 (free call in Australia) or +61 3 8843 4500 (International callers)
- Filling in the CBM Australia feedback form
CBM Australia’s Policy states it is mandatory for anyone connected to CBM Australia (employees, volunteers, Board members, visitors to projects, contractors and associates) to immediately report any suspected or alleged child or adult safeguarding incident.
CBM Australia takes all reports of safeguarding incidents seriously and will investigate and act on reports immediately. The CBM Australia safeguarding focal person ensures the investigation is handled by an appropriately qualified professional, according to principles of confidentiality (as distinct from secrecy), with a victim/survivor-centred approach to uphold safety and impartiality; and with an expedient, fair, accurate investigation and response, respectful of the rights of any alleged victim and alleged perpetrator. The CBM Australia safeguarding focal person will respond to all reports within three business days (except instances where a report was made anonymously).
This policy will apply to activities and operations of CBM Australia, at all times. CBM Australia Board members, employees, volunteers, representatives, contractors and partners are required to comply with the principles outlined in this policy.
This policy outlines CBM Australia’s commitment to protect children and vulnerable adults from abuse of all kinds. CBM Australia acts on the basis that a child is any person under the age of 18, irrespective of other definitions, and an adult is any person 18 years of age or older. This policy should be read alongside the CBM Australia Prevention of Sexual Exploitation, Abuse and Harassment Policy.
CBM Australia believes that every child and adult has the right to protection and to live in safe environments, regardless of; race, religion, ethnicity, indigeneity, disability, age, displacement, caste, gender, gender identity, sexuality, sexual orientation, poverty, class and socio-economic status. CBM Australia abhors any misuse of power, status or trusted position for any exploitative purpose.
CBM Australia believes that safeguarding of children and vulnerable adults is integral to all CBM Australia activities and programs. CBM Australia understands safeguarding as key to good development practice, underpinning strong outcomes with people with disabilities, their families and communities. CBM Australia is committed to the safety and wellbeing of all children and vulnerable adults, to ‘do no harm’, and to respect the rights of all beneficiaries who may come in contact with CBM Australia or any CBM Global entity.
Any form of abuse and/or exploitation towards children or vulnerable adults is unacceptable to CBM Australia and will not be tolerated.
How does CBM Australia meet this commitment to safeguarding children and vulnerable adults?
CBM Australia endorses and strongly supports the United Nations Convention on the Rights of the Child.
CBM Australia is committed to always act in the best interests of children and vulnerable adults, and seeks the views and participation of children and vulnerable adults in the design and delivery of initiatives that affect them.
CBM Australia supports significant capacity building and support to partner organisations and CBM Global Country Offices to continuously build local understanding and action in safeguarding.
CBM Australia has in place a safeguarding framework inclusive of this policy and complementary standards, commitments and incident management procedures requiring proactive protection of the rights of children and vulnerable adults.
These safeguarding measures are extended to CBM Australia’s partners (and sub-partners) through project contracts and memoranda, and compliance is regularly monitored.
Through these documents and established good practice CBM Australia:
- fulfils requirements as a recipient of Department of Foreign Affairs and Trade (DFAT) Australian Aid funding;
- fulfils requirements as a signatory to the Australian Council for International Development (ACFID) Code of Conduct; and
- adheres to all relevant legislation and regulation in Australia and in foreign countries regarding child exploitation and protection of children and vulnerable adults.
CBM Australia employees and volunteers build and maintain a protective environment for children and vulnerable adults, both in Australia and globally, by adhering to and promoting safeguarding standards and procedures in all areas of CBM Australia’s work. These include a Code of Conduct, a Safeguarding Code of Commitment, recruitment screening, safeguarding training, child friendly complaints handling procedures, and safeguarding children’s and vulnerable adults’ privacy and dignity in fundraising activities. CBM Australia will not allow a person to have contact with children or vulnerable adults if they pose any risk. CBM Australia employment contracts provide grounds for dismissing an employee, where relevant following investigation.
The risks associated with safeguarding of children and vulnerable adults are prominent in CBM Australia’s Risk Management Framework, and are monitored and evaluated in line with that system to mitigate the risk of harm to children and vulnerable adults. CBMA’s framework sits alongside the CBM Global Safeguarding of Children and Adult-at-Risk Policy.
The Board and management of CBM Australia are fully committed to the principles of this policy. Any breach of strategic significance or any material risk associated with this policy will be promptly reported to the Board as soon as practicable.
Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) Policy
This policy will apply to activities and operations of CBM Australia, at all times. CBM Australia Board members, employees, volunteers, representatives, contractors and partners are expected to comply with the principles and reporting expectations outlined in this policy.
This policy outlines CBM Australia’s commitment to preventing and addressing sexual exploitation, abuse and harassment (SEAH). This is part of continuously elevating our safeguarding efforts on all fronts. This policy should be read alongside the CBM Australia Safeguarding Policy and the CBM Global Protection from Sexual Exploitation, Abuse and Harassment Policy.
CBM Australia believes that every person has the right to live a life free from SEAH regardless of race, religion, ethnicity, indigeneity, disability, age, displacement, caste, gender, gender identity, sexuality, sexual orientation, poverty, class and socio-economic status. CBM Australia abhors any misuse of power, status or trusted position for any sexually exploitative purpose.
CBM Australia will actively prevent and respond to SEAH and maintain an organisational culture that prioritises safeguarding against SEAH. This is a priority of the highest order in both our domestic activity and our program activity internationally.
This policy is underpinned by the six principles outlined in the Australian Government’s Department of Foreign Affairs and Trade (DFAT) Preventing SEAH Policy.
- Zero tolerance of inaction: SEAH is never acceptable to CBM Australia. CBM Australia does not tolerate SEAH of any kind.
- Strong leadership accelerates cultural change: CBM Australia leadership, Board and Management, set clear expectations, model respectful behaviour and seek to improve diversity and inclusion.
- Victim/survivor needs are prioritised: CBM Australia maintains a ‘do no harm’ approach, prioritising the rights, needs and wishes of the victim/survivor, while ensuring procedural fairness for all parties.
- Preventing SEAH is a shared responsibility: CBM Australia recognises that all organisations, including those in any partnership or other connection with CBM Australia, have a collective responsibility to build capacity to deal sensitively and effectively with SEAH wherever occurring.
- Gender inequality and other power imbalances are addressed: CBM Australia particularly recognises that gender, disability, age and poverty have powerful intersection with the likelihood of SEAH. Women and children with disability in poor communities have the highest risk of experiencing SEAH. CBM Australia’s actions promote gender equality, child protection, social inclusion, and accountability for a ‘do no harm’ approach.
- Stronger reporting will enhance accountability and transparency: CBM Australia sees preventing SEAH as a core obligation of CBM’s work. CBM Australia supports strengthened reporting mechanisms in order to better monitor SEAH, understand risks, and improve both systems and assurance. In this, CBM Australia is accountable to DFAT, to the Australian Council for International Development (ACFID), to all other stakeholders and to all domestic and international communities that connect with CBM Australia.
CBM Australia adopts the SEAH definitions contained in the DFAT Policy, accordingly.
Sexual exploitation: Any actual or attempted abuse of a position of vulnerability, differential power, or trust for sexual purposes. It includes profiting monetarily, socially or politically from sexual exploitation of another.
Sexual abuse: The actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. It covers sexual offences including but not limited to: attempted rape (which includes attempts to force someone to perform oral sex); and sexual assault (which includes non-consensual kissing and touching). All sexual activity with someone under the age of consent (in the law of the host country or under Australian Capital Territory law [16 years], whichever is the greater) is considered to be sexual abuse.
Sexual harassment: A person sexually harasses another person if the person makes an unwelcome sexual advance or an unwelcome request for sexual favours, or engages in other unwelcome conduct of a sexual nature, in circumstances in which a reasonable person, having regard to all the circumstances, would have anticipated the possibility that the person would be offended, humiliated or intimidated. Sexual harassment can be obvious or indirect, physical or verbal, repeated or one-off and perpetrated by any person of any gender towards any person of any gender.
People and Culture responses within Australia
CBM Australia ensures that all recruitment, including of volunteers and consultants, includes reference and police checks. CBM Australia will not hire or engage with any person with a history of perpetrating SEAH in any form.
CBM Australia will conduct annual training, in the most appropriate form for particular cohorts, to build awareness, understanding and engagement with safeguarding and the prevention of SEAH. This includes refreshment of individual commitment to the CBM Australia Safeguarding Code of Commitment. Each Code of Commitment signatory is expected, upon becoming aware, to immediately report any concern, suspicion or allegation of SEAH or any breach of this Policy.
CBM Australia will maintain an appropriate Bullying, Harassment and Sexual Harassment in the Workplace Standard, and other equal employment and diversity provision. Further relevant internal Standards and Procedures are available to employees on the CBM Australia intranet.
CBM Australia will ensure clear pathways for raising concerns or making complaints of any nature, including via a whistleblowing system. CBM Australia’s Whistleblowing Policy, is reflected at https://www.cbm.org.au/whistleblower/.
CBM Australia will maintain a Safeguarding Focal Person who will work within CBM Australia and engage across CBM Global to support best practice in safeguarding and the prevention of SEAH.
Program responses globally
A CBM Australia Prevention of SEAH Standard will sit under this Policy and address program implementation specifically. This will apply to all CBM Australia programs, regardless of the source of program funding. CBM Australia will take a risk-based approach to the prevention of SEAH in CBM Australia programs, in accordance with requirements of DFAT and international good practice.
CBM Australia will encourage participatory approaches with program partners as they develop responses preventing SEAH. CBM Australia seeks mechanisms which are accessible in communities and organisations including complaints and reporting mechanisms.
CBM Australia ensures that CBM Global Country Offices overseeing CBM Australia programs are supported by a Safeguarding Focal Person who will support best practice and co-ordinate safeguarding and prevention of SEAH training, risk assessment, incident management and reporting systems.