Contact us

Our team would love to hear from you.

Here are the ways you can get in touch:

By telephone

FREE call: 1800 678 069
International callers: +61 3 8843 4500
Fax: +61 3 8843 4545
Available between 9am to 5pm (AEST), Monday to Friday.

By mail

Postal address:
PO Box 348,
Box Hill,
VIC 3128

In person

CBM Australia National Office
56 Rutland Road,
Box Hill,
VIC 3128

Office hours:

Monday to Friday
9:00am – 5:00pm AEST

CBM Australia welcomes feedback on any matter relating to CBM Australia governance, operations and conduct. To provide feedback or complaints to CBM Australia, please use the form on this page or free call 1800 678 069 9am to 5pm (AEST) Monday to Friday. You are also welcome to provide your feedback directly to the ACFID Code of Conduct Committee.

Find out more about providing feedback to CBMA or making a complaint to the Australian Council of International Development (ACFID)

Find out more about making a whistleblower report.

Find out more about making a safeguarding report.

  • If you would like to update your credit card details, please call our friendly team on 1800 678 069. For your data security please do not submit credit card details via this form.