Whistleblower information

CBM Australia is committed to professional practice in corporate governance, compliance and ethical behaviour and aspires to promote honest and respectful communication in these areas.

We recognise that there may be instances where unprofessional conduct, criminal behaviour or mismanagement may occur within our operations and work against desired professional practice.

CBM Australia views Whistleblowing as an important way that the surrounding community and its employees have to report concerns and possible illegal activities within its operations.

Whistleblowing is an important risk management process that can protect the invaluable work that CBM Australia and its supporters endeavour to carry out.

  • A Whistleblower is a person who reveals wrongdoing in an organisation.
  • Whistleblowing is a confidential reporting process where an individual can disclose the concern or illegal activity.
  • Wrongful activity can include:
    • Criminal offences
    • Mismanagement of funds
    • Actual or suspected fraud
    • Misinformation to public bodies
    • Legal breaches such as negligence breach of contract or breach or administrative law
    • Endangerment of health, safety and the environment
    • Abuse of authority
    • Sexual abuse or other psychical or mental harm caused to any individual inclusive of those who access and support our services
    • Other unethical behaviour
    • The suppression of any information relating to the above.

Reporting

CBM Australia provides three mechanisms for Whistleblowing:

  1. By Mail – PO Box 348, Box Hill VIC 3128
  2. By Phone – FREE Call: 1800 678 069
    International: +61 3 8843 4500
    Fax: +61 3 8843 4545
  3. Online – Use the Whistleblower report form

Online reporting

A person can report all Whistleblowing concerns here online through CBM Australia’s confidential process.

An employee can also refer to the internal Whistleblowing standard located on CBM Australia’s internal ‘Intranet’ for further information. Or proceed with the online reporting options here.

Fraud and corruption is an issue for all international development organisations, like it is for all businesses. Transparency International estimates that about 10% of all funds within the development sector are subject to fraud and corruption.

To minimize these risks to CBM’s brand and financial standing the most important task after prevention is the early detection of internal misconduct.  A person within the community or employee can also have the option to report directly through to CBM International CBVE, this option is only to report concerns related to fraudulent behaviour.

Report here

CBM Australia’s internal procedure for processing a report

Once a person has logged a report, they will automatically receive an email notification to inform them that the report has been logged on the system.

The report will be viewed and addressed directly by the People and Culture Director. The Director will contact the person if they have disclosed their name within one (1) week of receiving the report.

The person will be informed of the:

  • Process in which the report will be handled
  • An estimated timeframe, as well the
  • Provision of additional information on Whistle blowing, support services and CBM Australia grievance procedures.

The People and Culture Director will identify appropriate internal or external resources to initiate and assist with any necessary investigation.

If the People and Culture Director is implicated in the concern and it is not appropriate to report to this role, the person can report by phone or mail to the Chief Executive Officer who will contact the person if they have disclosed their name within one (1) week of receiving the report.

The person will be informed of the:

  • Process in which the report will be handled
  • An estimated timeframe, as well the
  • Provision of additional information on Whistle blowing, support services and CBM Australia grievance procedures.

The Chief Executive Officer will identify appropriate internal or external resources to initiate and assist with any necessary investigation.
In the above instances the CBM Australia Board will have oversight of the report process.

If the Chief Executive Officer is implicated in the concern and it is not appropriate to report to this role, the person can report by phone or mail to a the Chairman of the Board who will consider the report and identify appropriate internal or external resources. This includes seeking independent legal advice, to assist with any necessary investigation.

In this instance the person will be contacted by an authorised CBM Australian representative and be informed of the:

  • Process in which the report will be handled
  • An estimated timeframe, as well the
  • Provision of additional information on Whistle blowing, support services and CBM Australia grievance procedures.

An employee can utilise the online system and process and can also refer to the internal Whistleblowing standard located on CBM Australia’s internal ‘Intranet’ for further information.

Report here

Outcomes

CBM Australia recognises that each report will have ranging variables and though the above reporting processes will, case by case and in good faith  identify an appropriate timeline, responses and corrective action to take where wrongdoing has been identified.

Where information is obtained from individuals for the purposes of Whistleblowing it will be collected, used, disclosed and stored in a manner which is in line with our obligations under the Privacy Act 1988 (Cth), and any similar laws in the countries which we operate within. Authorised staff and external legislative parties will have access to this information.

Confidentiality

Where information is obtained from individuals for the purposes of Whistleblowing it will be collected, used, disclosed and stored in a manner which is in line with our obligations under the Privacy Act 1988 (Cth), and any similar laws in the countries which we operate within. Authorised staff and external legislative parties will have access to this information.